Trusting the Process
I am in the middle of a very
frustrating week at my day job as I am writing this post. (Which is 2/27/13 – I
try and have two or three posts in the hopper before I review and enter any
particular blog post for all the world to see. Just so you know.
J)
I can’t share many details due to
confidentiality issues, nor would I want to for my own personal integrity
reasons. What I can say is having a job in workers’ compensation insurance
claims is by nature hectic, fast-paced, and often stressful. You deal with
people who are injured or sick (once in a while pretending they are injured or
sick), their money, employers, their money, doctors, their money, ancillary
medical providers, their money, attorneys, their money, just to name a few of
the many parties, and their money, attached to any particular claim or employer
account.
See this story my manager once
forwarded to we adjusters at the office:
http://www.thedailyquarterly.com/articles/2011/12/11/daniel-day-lewis-backs-out-of-film-about-insurance-adjuster-after-spending-five-hours-researching-role/
Reportedly, Daniel Day Lewis, who
just won another Academy Award for LINCOLN (well-deserved, although I was
rooting for Denzel Washington in FLIGHT, and would have nominated James Spader
for best actor in a supporting role for LINCOLN), turned down the role of being
a claims adjuster in a movie after a half a day of research.
My frustration this week stems
from one particular account with one particular vendor attached, and that is
all I am going to say. It’s incredibly frustrating because I know, if left
alone to do my job, I would be able to make decisions for the best outcome of
everyone involved. It’s not that I don’t make mistakes – I do. Everyone does.
It’s just so DIFFICULT dealing with parties that – in my mind – don’t seem to
understand the larger picture. Fortunately, in this particular job, the
management team understands and has my back. I cannot tell you how awesome that
is in this industry, as it isn’t always the case.
My boyfriend (whom you will be
happy to know is completely committed to his sobriety; our relationship has
never been better) and my Sacred Success sisters, whom I connect with every
week via e-mail, got an earful about this over the last 24 hours. I was SO
irritated, way too much of my brain being taken up by this one account and the
attached vendor, I started to question my ability to even teach. Like even a
voice lesson. How can one thing make me this crazy?
I was given unconditional love by
my boyfriend, and reassurances from my SS sisters, reminding me that we all
teach what we need to learn. Trust me, my SS update this week was filled with
some F bombs, frustration, questioning my own sanity while dealing with this
insanity, etc., etc., etc. I literally wrote, as part of my accomplishments for
the week:
Accomplished:
-Managed to not strangle myself or anyone else today in dealing
with the insanity of (X Employer) and their (Y Vendor).
-Regular Godwalks, which really help me in the non-strangulation
process.
I was also thanked for my sense
of humor.
J
Then, I started to get some
perspective.
1) I always continue to learn.
All of us do, all of the time. I will continue in this particular job, dealing
with these particular accounts and people, until I learn what I need to learn
from them. They are my teachers, my mirrors, helping me move forward to the
next level, even when I am so frustrated I want to strangle someone. Perhaps
especially when I do! And besides, before I left the office today, I received
an e-mail from the rep at that particular account thanking me for my niceness
in explaining things she didn’t catch right away, or didn’t know about, and for
my very prompt responses.
Can you see the fist pump?
J
2) I will trust in the process. I
am still in this position and emotional space, hissy fit or no, because there
are still things I need to learn. And I was reminded to go back and read these
two posts I wrote in 2010 surrounding trust.
http://wishweavers.com/ww/index.php?option=com_letterman&task=view&Itemid=32&id=46
http://wishweavers.com/ww/index.php?option=com_letterman&task=view&Itemid=32&id=47
This particular job came to me at
a very specific time, for a very specific reason, after a very specific crisis
wherein I had asked for a sign.
God knows what it is going on in
a way I can’t. As frustrated as I have been this week, I now feel more calm,
knowing there is a reason for this, more learning for me, probably more healing
for others, and that the higher powers have a plan in place I can’t see from my
Earthly perspective.
I trust.
Where can you trust this week?
Authentically Yours, Laura